The Eastern Loom

Yes, every piece in our collection is meticulously handcrafted by skilled artisans using traditional techniques passed down through generations. Each item is unique and made with care, ensuring exceptional quality and authentic craftsmanship.

Absolutely! We export our handcrafted items to customers worldwide. We ship to most countries and work with reliable international carriers to ensure your order arrives safely. Shipping times vary by destination, typically ranging from 7-21 business days depending on your location and customs processing.

We want you to love your purchase! If you need to return your item for any reason, please send it to: C 6 Janhit Apartment, Sector 9, Rohini, New Delhi, Delhi-110085, India. Once we receive your return, refunds are processed within 14 working days. Please ensure items are in original condition with tags attached.

Each handcrafted item requires time and dedication. Depending on the complexity and design, our artisans typically spend 3-7 days creating each piece. This ensures every detail meets our high standards of quality and authenticity. Made-to-order items may require additional time.

We use only premium, ethically-sourced materials including natural cotton, silk, linen, and traditional hand-woven fabrics. Our artisans work with sustainable materials and natural dyes whenever possible, creating eco-friendly fashion that's gentle on both you and the environment.

To preserve the beauty and longevity of your handcrafted clothing, we recommend gentle hand washing in cold water with mild detergent. Avoid harsh chemicals and bleach. Dry flat in shade to prevent fading. Each item comes with specific care instructions tailored to its unique materials and embellishments.

Yes! We love creating custom pieces. Our artisans can work with you to modify existing designs or create something entirely unique. Custom orders typically require 2-4 weeks for completion. Please contact us to discuss your vision and we'll provide a detailed quote and timeline.

Yes, we welcome wholesale inquiries and export bulk orders to retailers worldwide. We offer competitive pricing for large orders and can accommodate specific requirements for international markets. Minimum order quantities apply. Please contact our export team for wholesale pricing and terms.